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Requesting Withdrawal from My Account
Author: FXOptimax Support Reference Number: AA-00216 Views: 5822 Created: 2012-04-13 11:48 Last Updated: 2012-11-25 15:14 |
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To place a withdrawal request from your account, you can follow the instructions below:
- Login to your MyFXOptimax Personal Area.
- Click on the "Withdrawal Request" menu.
- Select your source account where you would like to withdraw the fund from.

- Select the appropriate method. Withdrawal method should be the same to your deposit.

- Fill the amount you would like to withdraw. For example : 9999.99 --- please use dot (.) for decimal.
- Fill the "Withdrawal detail" section with one of these following information:
- For e-Currencies, please fill the Withdrawal Detail with
your e-Currency Account Number and Name, and it should be the same
e-Currency Account to your deposit.
- For Wire Transfer, please fill the Withdrawal Detail with your banking
account details, including Bank Name, Bank Address, Bank SWIFT Code,
Recipient Account Number and Recipient Name. Please NOTE : Recipient
name must be matched to the name registered at your FXOptimax account.
- For MoneyBookers, please fill the Withdrawal Detail with your
MoneyBookers email. It must be the same MoneyBookers Account to your
deposit.
- For RA (local bank service provided by your RA), please fill Withdrawal
Detail with the RA CODE. Please NOTE : FXOptimax responsibility is
limited to move the fund from your account to your destined RA account.
FXOptimax is not responsible for any RA activites and/or performance
related to this transaction. Please make sure you have known your RA
well before using this withdrawal method.
- Confirm your withdrawal by entering your MyFXOptimax PIN.
- Press the "Process" button, a confirmation email will be sent to your registered email address if the withdrawal request is successful.
- Check your mailbox for the confirmation email and click the link in it to authorize your request.
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